The following is an appointment request form. We cannot guarantee availability until your appointment has been confirmed by a spa representative. Your request will be answered within 24 hours.
If you have any questions or would like to contact the spa directly via phone, please call our Ocean Grove spa on (03) 5255 3007 or our Leopold spa on (03) 5250 1319.
Reservations
To ensure availability, please make reservations for Spa Services in advance. Please arrive 15 minutes prior to your treatment. Arriving late to an appointment may reduce your treatment time. Your treatment will end on time so that the next client will not be delayed. The full value of your scheduled treatment will be applied. To ensure the highest level of service, we do ask that cancellations be made at least 24 hours prior to treatment, otherwise deposit will be forfeited.
Cancellation Policy
50% deposit is required for all treatments over $100 or over 1 hour. The treatment you select is reserved for you, with your professional therapist.
* At time of reservation, please advise if you are pregnant, using skin medications, have allergies or have recently undergone plastic surgery. Acknowleding these conditions will allow us to perform to your individual needs.
We also ask that all mobiles are turned off when entering the Spa for treatment.
Payment
We accept credit card, cheque or cash.
Health Considerations
Prior to your appointment, please notify the Spa Manager and your Therapist if you have allergies, high blood pressure, heart conditions, physical disabilities, or if you are pregnant.
Gift Certificates
Give the gift of total relaxation to someone special. This unique gift of total bliss will be remembered for a lifetime. All Gift Vouchers are void after 12-months from purchase date. Lost vouchers cannot be re-deemed.
What to Expect
Expect our treatment specialist to conduct a consultation in order to provide you with the best Spa Treatment designed specifically to address your needs.
* All information and prices correct at 17th November, 2008 and are subject to change.